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Direct Debit

Direct Debit Services

Having your customers pay by direct debit is a win-win situation. Not only will you increase your sales and your cash flow, you will also reduce your bad debt. Your customers will love you because it gives them greater flexibility to pay for your products or services in a way that is hassle-free. We currently process an average of 26,000 direct debit transactions a month for our customers across Australia and New Zealand.

How it works

Getting set up with our solution is simple. Your customers sign a direct debit request form which provides us with the authority to debit their bank account directly on your behalf for a one-off or re-occurring payment. We then disburse this money back to you on a weekly basis, providing you with full reporting on the money collected.

How much does it cost?

The cost of our direct debit services depends on the number of direct debits you run though our system and the value of those debits. When it comes to pricing, we are a lot more flexible than our competitors. We understand that not all businesses are the same and want to pay the same way. We can offer a flat rate fee per month, a fee per direct debit transaction or a fee based on the percentage of monies we collect on your behalf. Contact us to discuss the possibilities.

Why trust us?

Our IT systems have been built from the ground up, with security and redundancy paramount in their design. Our servers and data are all hosted in our own Australian facility, not in someone else’s ‘cloud’. We have an in-house IT team that takes security very seriously and we’ve been running direct debits through our software for over seven years.

But we’re not just a Direct Debit business

We can offer you a whole lot more than just direct debit services. We have a dedicated customer call centre team who can chase miss or late payments on your behalf. We can set up customised payment plans, fee plans, and interest charges. We can disburse the payments we collect on your behalf to multiple parties. We can send email and SMS reminders to your customers the day before their payment is due. These are just some of the unique services we can offer. To find out more, give us a call or fill out our simple enquiry form.